SRTSPL.SYS BSOD

Had an issue this morning at a clients whereby a Vista machine wasn’t booting; particularly during login. After inspecting the logs, I noticed the SRTSPL.SYS file was causing the stop errors; this relates to Symantec Endpoint Protection. To fix; 

1. Reboot the machine in safe mode.

2. Disable all SEP services on startup.

3. Reboot in normal mode and run a repair on the SEP install.

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