Monthly Archives: July 2012

RD Easy Print preference in RDS Environments

Had an issue with a users home printer being redirected with the native Easy Print driver, even though the vendor-specific WHQL driver was installed on the server. This was causing the printout to appear in jibberish/windings/garbage. Here’s how i resolved the issue;

Configured GPO – Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Printer Redirection\Use Remote Desktop Easy Print printer driver first – DISABLED

What this will do is look for any installed drivers on the server as a first-match; failing that, the redirection will fall-back to the RDS Easy print driver. In my case, the user had a Brother HL-3040CN. After updating policies and having the user test again, the correct driver was now being imposed and printing working successfully.


Adjusting SNR on Cisco’s for stability

Go into global configuration mode and type the following:
service internal
int atm 0
dsl noise-margin (a value between -3 and 3)

I usually set a value of 1 which works well.

The wizard was interrupted before Symantec AntiVirus Corporate Edition could be completely installed

Windows 7 64-bit SP1 – had an issue whereby SEP 11/12 client would not install. No matter what i tried, kept getting to the point within the install where it’d hit “The wizard was interrupted before Symantec AntiVirus Corporate Edition could be completely installed” and fail. I tried to install only the AV component with the same result. After scouring the SEP_INST.log file within the %temp% directory, i stumbled across a forum where the following was suggested –

  1. Delete the “PendingFileRenameOperations” key from HKLM>Sytem>CurrentcontrolSet>Control>session manager – Once deleted, reboot the machine and install LiveUpdate first, then the SEP client – This DID NOT work.
  2. Change the following registry key:

HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell FoldersAppData


Change it to:

HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell FoldersAppData

value=%USERPROFILE%AppDataRoaming – This DID NOT work

       3. Delete the following keys – This WORKED

C:\Program Files (x86)\Symantec

C:\Program Files (x86)\Common Files\Symantec Shared

C:\Program Files\Common Files\Symantec Shared

C:\Users\All Users\Application Data\Symantec



Hope this helps somebody

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Adobe Reader X Terminates unexpectedly

Had an issue this morning with a user not being able to open Adobe Reader at all. A colleague of mine posted a solution yesterday however that seemed to resolve an issue when trying to print; the issue i was dealing with, the user could not open Adobe Reader at all.  I applied the same fix and voila!

Many thanks to Terence Luk for the solution –

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Security 529 Logon/Logoff Events

At a client site this morning for monthly maintenance when i noticed security logs were complaining about audit failures. After inspecting the failures, it was apparent that my laptop (non-domain joined) was trying to access the server using credentials from another server; most of my clients have single SBS servers in which the hostname is SBS-SVR. After clearing out the entry within Credential Manager on my laptop (Windows 7 SP1), the events no longer appeared.

The task you are trying to do can’t be completed because Remote Desktop Services is currently busy

Brand new 2008 R2 SP1 install hosting the RDS role; a few users were receiving this prompt on logon. There seems to be some deadlock issue between csrss.exe and some Office applications.

Install the following KB and reboot –

Thanks to Kyle from for the solution.

Configure Netflow’s on Cisco Routers

To configure a Cisco Router to send netflows enter the following commands

ip flow-export source vlan1

ip flow-export version 5

ip flow-export destination 2055

Now Set the interface you want to receive net-flows for

interface dialer1

ip flow egress

ip flow ingress

ip route-cache flow

You can use solarwinds netflow analyser to collect the netflow data.

Vista/Server 2008 AppData Junction point issues

Migrating TS profiles from Server 2008 to Server 2008 R2 when i noticed the Robocopy output looping on the Application Data store. After some investigation, it seems as though this is by design (a very bad design). Here’s why;

A Junction is used to force Vista to be “compatible” with older applications which are dependent on C:\documents and settings\User\Local\ApplicationData; Vista uses C:\Users\User\Local\AppData. The junction is what mimics AppData as Application Data. As a result, RoboCopy runs around in an endless loop trying to catch it’s own tail.

The fix is to add the /XJ switch within robocopy; /XJ will exclude Junctions.

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MSExchangeTransport 12028

SBS 2011 running Trend WFBS 7 Advanced. On boot, machine would hang at “Applying Computer Settings”. After analysing the event logs, noticed quite a few 12028 logs with the Transport service in a “Starting” state.

Fix: re-create the Transport database.

1. Stop Transport service – if need be, set to manual and reboot server (if you cannot access server at the console)

2. rename %Systemdir%\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue to Queue.old.

3. Start Transport service


The backup image file may not be stored on the volume which is the source of the backup


After performing a P2V migration for a client, had issues re-configuring ShadowProtect; restore was performed from a QNAP.

Solution was to update to version 4.2.5 as the client was running version 4.2.1